Terms and Conditions
Last updated: February 5th
Service Provider Identification, Company name: Ruth S.L. Chiles
Email: info@ruthslchiles.com
2. Acceptance of the Terms
By completing the subscription purchase and checking the acceptance box, you expressly agree to these Terms and Conditions, including automatic recurring billing, as described below.
3. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract under Spanish law.
4. Description of the Subscription Service
The subscription grants access to the Focal Dystonia Method online program subject to the selected plan.
The scope, features, duration, and price of each subscription plan are clearly displayed before checkout.
5. Pricing, Taxes, and Payment
All prices are shown in dollars ($) and include applicable VAT, unless stated otherwise.
Payments are processed securely via Stripe Payments Europe, Ltd.
By subscribing, you authorize recurring charges to your selected payment method.
6. Automatic Renewal and Recurring Billing
Subscriptions renew automatically at the end of each billing period (monthly / annual), unless cancelled before the renewal date.
Your payment method will be charged automatically at the start of each renewal period.
The amount and billing frequency are clearly disclosed before purchase.
You may cancel the subscription at any time, without penalties.
Stripe will store and process your payment details in accordance with its security standards.
7. Right of Withdrawal
In accordance with EU and Spanish consumer law:
You have the right to withdraw from the contract within 14 calendar days from the subscription date.
To exercise this right, you must notify us by email or other written means.
Waiver of Withdrawal Right for Digital Services:
8. Cancellation Policy
You may cancel your subscription at any time via:
Your account settings, or
By contacting customer support at [info@ruthslchiles.com]
Cancellation will take effect at the end of the current billing cycle.
You will retain access to the Service until that date.
No partial refunds are issued for unused periods, except where required by law.
9. Free Trials (If Applicable)
Free trials convert automatically into a paid subscription unless cancelled before the trial ends.
The price, billing frequency, and renewal terms are disclosed before the trial starts.
Only one free trial per user may be allowed.
10. Price Changes
We may modify subscription prices for future billing periods.
Any price change will be communicated at least 30 days in advance.
If you do not agree with the new price, you may cancel the subscription before the change takes effect.
11. User Obligations
Users agree not to:
Use the Service for unlawful purposes
Share access credentials
Reproduce, resell, or exploit the Service without authorization
12. Intellectual Property
All content and software are the exclusive property of Ruth S.L. Chiles or its licensors. Use is limited to personal, non-transferable access.
13. Data Protection
Personal data is processed in accordance with GDPR (EU 2016/679) and LOPDGDD (Law 3/2018).
Payment data is handled directly by Stripe. Please refer to our Privacy Policy.
14. Disclaimer and Liability
The Service is provided “as is.” Nothing in these Terms limits mandatory consumer rights under Spanish or EU law.
15. Governing Law and Jurisdiction
These Terms are governed by Spanish law.
Consumers may bring claims before the courts of their place of residence in Spain or use the EU Online Dispute Resolution platform.
Disclaimer: This website is for educational and informational purposes only and solely as a self-help tool for your own use. Ruth Chiles does not provide medical, psychological, or nutrition therapy advice. You should not use this information to diagnose or treat any health problems or illnesses without consulting your own medical practitioner. Always seek the advice of your own medical practitioner and/or mental health provider about your specific health situation.